1Are you bulk billed?

Yes, we are a completely bulk billed practice and there are no fees whatsoever.

2Cancelling appointment/late attendances

If you wish to cancel your appointment please give us a call 24 hours prior to the appointment. If you do not call to cancel your appointment you may be preventing another patient from getting much needed medical attention.

We understand that delays can happen however we must try to keep the other patients and doctors on time.

If a patient is 15 minutes past their appointment we will reschedule the appointment.

Please note that if you fail to attend three appointments in a row you will be charged a seventy dollar ($70) fee; this will not be covered by Medicare.
3Do you have parking?

We are situated inside a shopping centre with an abundance of free parking.

4Do you take walk ins?

We are more than happy to accept walk ins but please keep in mind that availability is subject to the doctors availability so if we are unable to accomodate you when you arrive we will attempt to get you a booking as soon as possible.

5No Medicare card

Our surgery is bulk billing for holders of a CURRENT MEDICARE CARD. A standard appointment with NO Medicare card is $70. New born baby NOT on Medicare card if $40 Work related injury/illness if NO Medicare card holders will attract a separate fee structure.

6Returning phone calls and messages

Your phone call and voice messages will be returned by one of our friendly staff members within a reasonable time frame.

In case of emergencies please contact 000